Hello all, how you guys are doing? I am coming here after a long hiatus !!
I promise to be consistent this time onwards :D
I am sure most of you in technical operations are quite familiar with ITIL ??, is that even a question ?? right? ;)
At the start of this year, I became a technical writer for technical operations in a software company, and it was quite important for me to learn the domain and be familiar with the tech ops vernacular. Hence, I started looking at the ITIL path and decided to do the ITIL4 exam.
So as a start I wanted to go through proper training conducted by a certified trainer. Did that work for me? yes but let me tell you how to pass the exam easily without much hassle and this is from personal experience.
Please follow the steps below:
1) Go to Coursera and register for the course https://www.coursera.org/learn/itil-4-exam-preparation/home/welcome. Now you might be thinking you will have to spend a lot on this course, actually not at all. You can audit this course to get the knowledge. (Of course, it is much better if you can register for a subscription and do all the activities and exams. However, auditing the course will give you enough knowledge and experience for the exam - in fact, I also only audited the course).
2) Please remember to do the two practice exams provided by the above course to test your knowledge and evaluate your as-is status.
3) Then, go here and download this cram card - https://pdfcoffee.com/itil-4-foundation-cram-card-pdf-free.html (This is super useful whenever you want to recall a definition because these definitions are very important for exam questions).
4) Whilst referring to the cram card every three days (yes it is very important to refresh your memory every three days to make things remember more permanently).
5) The most important step is to do as much as the exam preparation question - you can find loads of these on the internet. (Try to get to the score of pass 90 and you will be safe in the exam)
Vola! you are ready for the exam. (Give yourself at least two good weeks of prep work according to the above steps)
Well of course it would be really nice if you have a lot of practical experience in technical operations, but hey, who has all that luck and luxury ;)
With a couple of weeks of preparation and a bit of common sense, you can easily pass the exam :) but do not forget your knowledge and the application of it is the most important thing of all - not just the certification - of course, the certification will be the icing on the cake :D
Good luck ya'll!!
